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Returns & Exchanges

We will gladly accept your return of UNWORN merchandise.

Original shipping charges incurred on your order are not refundable.

Returned product must be received at our warehouse in its original packaging and condition within 15 days from the date of purchase. Once the returned product is received in our warehouse, it may take 5-10 business days for your refund to be processed.

 

HASSLE-FREE RETURNS:

  1. Contact us at for a return number at  info@nvosport.ca
  2. We will send you a return label
  3. Print it and ship it


RETURN IT WITHIN 15 DAYS:
If the items you ordered are not what you expected in size or style, we will gladly offer a refund or exchange on your order. If 15 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.


RETURN NEW ITEMS ONLY:
Returned clothing must be in new, unworn condition without any scuffs, scratches, and stains.
Please make sure the tags are still on the product.


RETURN ON CLEARANCE/SALE ITEMS:
All sales are final. All items on SALE are not eligible for return, exchange or refund.


COVID-19 UPDATE:
Due to the Global situation we are all experiencing, our regular 24 hour shipping is being extended to 2-3 days.
We apologize for any inconvenience this may bring to you and we value you as our customer. Thank you and be safe.

Customers may experience delays as important safety measures, including physical distancing, means it takes longer to process heavy parcel volumes. Please track your item.